Finding the Best: How to Choose a Shop for Computer Repair in Oakville
The average lifespan of a computer is between three and five years. Mac owners may see a few more years, as they tend to depreciate slower. Eventually, your computer is going to need some upgrades or repairs.
As computers get more compact and complicated, a DIY repair is no longer a realistic option. Before you call up your relative that builds gaming PCs, look for a professional for computer repair in Oakville. If you don’t know where to start when it comes to finding the best computer repair shop, follow our guide.
Know what questions to ask, how to verify credibility, and protect your investment. Let’s start with a little research, shall we?
Feedback and Reputation
Any local business with a community’s support will always trump larger franchises. Small businesses can’t afford to lose business off of bad customer support. Computer repair services offer even smaller margins for bad reviews.
Go online and read reviews for computer repair in Oakville. Who has the most glowing reviews? No computer repair company is perfect, but you should have a high bar.
Ask your friends and family members who they have used in the past for PC and laptop repair. Google reviews should support any on-site testimonials, so check for inconsistencies.
Does the computer repair company offer on-site calls? Most smaller businesses offer this service because they know time is money. When your computer breaks down, you don’t always have the luxury of being able to drive it to the store.
This service also reduces the overall turn around time because you don’t have to wait for someone to diagnose and order parts. The fee for housecalls is well worth it if it means a shortened interruption of your business.
Rule number one for any expensive electronic repair: don’t go for the cheapest. MacBook owners are somewhat of an exception here. The official AppleCare support is an example of illogical pricing for repairs.
You shouldn’t have to pay $475 for a keyboard repair, but you also shouldn’t be cheap on repair bills. Look at the average prices offered at competitors, do some price comparing. Any reputable computer repair shop will give you an estimated cost of a repair without requiring any money down.
Hourly estimates are also a touchy subject. If you need a common Mac repair done, there shouldn’t be an hourly rate. A flat fee is standard for anything that doesn’t involve in-house calls.
Don’t Rush It
Quality work takes time and patience. If you’re focusing on how fast a repair is advertised to complete, you might get shoddy work. Companies often stretch themselves too thin, and when that happens, mistakes are made.
Expect a waiting list if you’re bringing your computer in for the first time. The same goes for house calls in the middle of the day. You’d rather wait to get a technician who is booked than a fast repair shop that focuses on quantity over quality.
Oftentimes small details like HEPA filters and grounding procedures are neglected in a fast-paced repair shop. These are two killers of computer circuit boards are dust or static electricity if they cross paths with your computer. Never step foot in a dirty computer repair shop with parts laid all over the place.
Service and Guarantees
Actions speak louder than words in the service industry. Ignore the sales pitches and advertisements, get down to the contracts and results. If a computer repair shop in Oakville can’t fix your problem, then you shouldn’t have to pay for it.
If they make matters worse, then you should be reimbursed or have your device replaced. You should have confidence in both their work and the quality of parts they use to repair your computer.
Ask them about their staff, if they have any certifications and how long they’ve worked as technicians. Take note of their responses to your questions and how they answer them. Do they use confusing tech jargon and get frustrated when you ask to clarify?
Computer hardware isn’t something we are all trained in. The best computer repair shops will do their best to educate you. They know that an informed customer is a happy and confident customer.
For some, the location will be a deciding factor on who to go with for repair services. If you have a lot of computer problems, then it would be wise to choose the closest. This is also great to have for emergency purchases of accessories.
Local computer service shops often sell superior cables, wireless peripherals, and accessories than what you find on the first results pages online. That’s because they know if you buy a cheap cable from them, they’ll look bad, not the generic manufacturer.
The Best Computer Repair in Oakville
We hope this has put things in perspective for computer repair in Oakville options. There are a lot of things that can go wrong with your computer, but it’s important those things get fixed right the first time. At Techville, we know a thing or two about computer maintenance and repair.
The best way to avoid expensive repairs is to take a proactive role. We can show you how to monitor and manage your computer’s health. That way, you’re not sitting on a ticking timebomb as components approach failure.
Our experienced staff has decades of computer and electronics experience. We work with you to make sure your computer problems are solved quickly and decisively. Leave the guesswork to amateurs, we promise to never gloss over anything with tech-speak.
If you’re in the need of a computer health checkup or need emergency repairs, contact us today.