I don’t usually write reviews. But, when someone provides constant good customer service, I have to give them credit. If you ever go to this store, ask for Rafael. He’s honest, trustworthy and most importantly reliable. I’ve had issues with my iPhone and Rafael is always the one I go to. Don’t listen to the negative reviews. I wouldn’t trust anyone else with my phone. This store is great, and you always get good quality. Techville is he place to go!!
Brought in my computer to try and get some data recovered. Was helped by Indy who had it by the next day on an external hard drive. Indy was extremely friendly and helpful. Overall a great experience! Will definitely be back.
I was in the store not to long ago and Indy was able to assist me in updating issues with my GPS system. Overall great customer service, well informed of the product and its background. The individual was really nice to talk to and made a delightful experience. Keep up the great work at Techville guys, you are all awesome!
I had to buy a new laptop but really don’t know much about computers and stuff. I explained to Indy what programs I used and he explained the differences between three computers and how each one would be a good match for me, and when I decided he gave me a discount. I’ve been here a few times for iPhone repairs and have never had a bad experience. They’re fast and very helpful.
Had my first experience with customer service from Indy. He really helped me a lot. I was in distress as my phone was malfunctioning. I use the phone for my business and Indy who clearly understood the significance of my mobile phone took careful steps in resolving my issues. He was calm cool and collective as I was in a panic mode. I appreciate his professionalism, customer service and knowledge. I would definitely refer him and this company to whomever needs this type of service KEEP UP THE GOOD JOB!!! THANKS A MILLION! !
Indy at Techville is da man, great service and knowledge he helped me with right mobile phone solution and saved me money!!!
I am originally from Oakville and live out of town now. I needed to get an assortment of repairs done from my phone to laptop. I called around locally, but was put off by the phone manner here in St. Catharines. I decided to make the trek and go to a place I have always entrusted my belongings with and once again my experience was amazing. I called Techville and spoke with a fellow named Indy – a pleasant and professional who advised me on the best options in my situation. I went into the store welcomed by his warm smile and I once again experienced
Great service. Very knowledgeable and helpful. Indy was particularly amazing in helping me get my product fixed and answering my questions!
I went in for some internal issues with my Samsung galaxy s6 phone and for some accessories. The place was well-organized, and the staff were very adamant to help. Indy was very personable, helpful and knowledgeable on android devices in general. I’m not a tech-savvy person but he put it into terms and analogies for me to understand how to use my device better and make it last longer. Really appreciated!
I have dealt with Rafael for the the last two years. Very professional and top notch customer service. Straight up on his advice and is very honest! His team is also amazing. I have had the pleasure of having all sorts of items purchased from Techville along with bringing in my other electronics to be serviced or fixed from computers, BB’s, iPhones etc. I highly recommend you go to Techville to see Rafael and his team with all of your computer and mobile needs. Thank you Rafael for your quality customer service!