According to research, the average person has 630 pictures stored on their phone.
For many, our device is our lifeline to some of the most special memories of our lives. That’s why it can be devastating when it slips out of our grasp and goes spiraling onto the pavement below.
Are you wondering how to retrieve pictures from a broken phone? If so, you’ve come to the right place.
Read on for five DIY methods that can help restore your favorite shots and your sanity.
How to Retrieve Pictures from a Broken Phone: iPhone Edition
You were so pumped to get that brand-new iPhone 11 Pro. Now, you’re staring at a cracked, water-logged or pitch-black screen, lamenting your loss.
Don’t fret! Let’s take a look at two tricks to try.
1. Recover via iTunes Backup
If you have a Mac, one of the easiest ways to restore your photos is to access your iTunes backup.
Connect your phone to your computer using a USB cable. Then, follow the onscreen steps to sync your phone with the device.
Once you’re logged in, open either your Finder window or iTunes. Your device should appear in the lefthand menu of both screens. Then, select “Restore Backup.”
When the list of dates appears, choose the most recent one. Click “Restore.” If you chose to password-protect your “Encrypt Backup” option, you’ll need to enter that password now.
Your device will restart once it’s restored. Keep it connected the entire time and make sure it resyncs with your computer. Once it does, you can disconnect.
2. Recover via iCloud Backup
Do you rely on Apple to save and store your pictures for you via iCloud?
When you’re wondering how to get files off a broken phone, this service can come in handy.
As long as you’ve already enabled your iCloud Photo Library, it should already be hard at work, automatically uploading all of your pictures to the iCloud server associated with your account.
Connect your phone to your computer, let it sync, and open iCloud. Then, click “Photos.” There, you should be able to see your most recent images.
If your phone is dead or your computer doesn’t recognize it, you still have recourse.
In this case, you can download a third-party data recovery software tool to help you extract just the images you want from iCloud. Once you’ve selected and downloaded your software, sign in to your iCloud account.
From there, your software should reveal all of the available iCloud backups for your iPhone. Find the date that matches the photos you want to retrieve and follow the on-screen instructions.
How to Retrieve Pictures From a Broken Android Phone
Did your beloved Android phone kick the dust?
Follow these steps to recover your most prized photographs.
3. Recover via AutoPlay
In many cases, AutoPlay can save the day!
Use a USB cord to connect your phone to your computer. Once your computer recognizes your phone, it will display an AutoPlay pop-up.
Click “Open Folder to View Files.”
From there, you’ll simply copy and paste the image files that you want to retrieve, moving them from your phone to your PC.
The only caveat to this technique? You’ll need to have USB debugging currently enabled. If it’s turned off, your computer won’t recognize your phone. The next method describes a workaround.
4. Recover via OTG Cable
Was your USB debugging disabled?
If so, go ahead and connect your Android phone to a USB-On-the-Go (OTG) cable. Then, connect your mouse to the cable.
From there, you can then use the mouse to control the phone’s operation. This will allow you to recover photos, as well as other media devices, from the broken phone.
Keep in mind that not all Android phones and tablets are set up to support OTG connections. This article explains how to tell if yours can.
5. Recover via Google Drive
Similar to iCloud, Google Drive helps Android users sync and save their phone data on a continuous basis.
In addition to saving your Gallery pictures, the tool also saves any images you send on your WhatsApp messages.
Google Drive can also show you how to get data off a broken phone.
First, open up a Google Chrome window on your computer. Then, open up Google Drive.
When you select the “Photos” icon, you’ll have access to all of the photos stored on your phone. Right-click on the photos you want to retrieve and store them on your computer.
Why Call a Professional Repair Team?
These DIY photo retrieval methods can work in many cases.
However, they require you to dedicate your time and energy to the task, two things you likely don’t have in excess.
Moreover, the steps can often be more complicated than the average cell phone user is equipped to tackle. Unless you’re well-versed in the tech industry, you could wind up causing even more damage to your device as you seek to restore it.
These are just a few of the reasons why it pays to take your broken iPhone or Android device to a professional tech repair team, like ours. We’ve seen it all, and we can help you make the best of this challenging time.
From Broken Phone to Breathing Easy
If you’re Googling, “How to retrieve pictures from a broken phone”, then you’ve already landed in a tough spot.
It’s our job to make these next steps as easy as possible.
We understand how important your pictures and other files are. That’s why we’re dedicated to providing the greater Oakville community with top-notch repair services you can count on.
Contact us today to connect, even if your phone can’t!